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SERVICE FROM YOUR MAZDA DEALER

When it comes to keeping your vehicle in tip-top shape, only Mazda Genuine Service can deliver the assurance and peace of mind that you´re looking for.

National Car Company (Mazda Qatar)

takes best care of each and every Mazda customer with great compassion. Our sincere commitment for customer centric service delivery is conveyed in “Mazda Customer Care Promise” and the promise shows that we always consider each customer as a valuable Mazda vehicle owner and strive for utmost customer satisfaction by a pro-active approach to delivery service excellence.

Mazda Customer Care Promise

We value all our customers and we are committed to:

  • Listen carefully and actively follow up on what you tell us
  • Maintain a clean, safe and friendly environment
  • Schedule an appointment that is convenient for you
  • Attend to you promptly on arrival in a friendly and professional manner
  • Provide you with an accurate time and cost estimation
  • Obtain your prior authorization before commencing any additional work
  • Thoroughly explain all repairs performed and review all costs
  • Ensure the vehicle is returned at the time agreed in a clean and tidy condition
  • Make a contact to remind your service due 10 days before the due of service
Service 6