MAZDA SERVICE INFORMATION

Lube Service
Battery
Tyres
Brake
Suspension
Engine


No Service Program Payment Type Remarks
1 Service Appointment Free For Service appointment booking please call 
Tel :44601841/44604266/44604273
2 Service Reminder Call Free Service due reminder call is being made for all customers for appointment booking
3 Vehicle Pick up and Drop Serrvice Chargeable

Customer can drop  & pick up vehicle from our Doha Quick Service Center . We will take the vehicle to our Main Service Center at Industrial area for repairs and return the vehicle to Doha Quick Service Center for delivery at nominal charges.

4  Customer Care Center Free Help desk related to Service.
E-mail: customerservice@ncc-qatar.com
Tel :44604266/44604273
5 Shuttle Service Transportation – Local Free Shuttle bus from Industrial Area Main Service Center to the nearest Taxi stand .
6 Shuttle Service Transportation - City Free (In progress) Shuttle bus from Industrial Area Main Service Center to Ramada Signal ,Doha & vice versa. ( Scheduled timings for service)
7 Service availablity from 07:30 am to 7.30 pm without break. ( Doha Quick Service Centre) Free Extended continous working hours (7:30 am to 7:30 pm ) on Saturday. Sunday & Thursday at Doha Quick Service Center. On Monday , Tuesday , Wednesday,  we operate from 7:30 am -12:00pm &  3:30pm - 7:30 pm. Friday is a holiday
8 Service availablity from 7:30 am to 5:30 PM.
(Industrial Area Main Service Center)
Free We operate from 7:30 am to 12:00 pm and  2:00 pm to 5:30 pm on all working days. Friday is a holiday
9 Periodical Services at every 5000 km. Chargeable Applicable discount on spare parts -15%, except for consumables.
10 General repairs Chargeable Applicable discount on spare parts -15% except for consumables.
11 Quick Lube Service Chargeable Service available at Quick Service Center, Doha &  Main Service Centre, Industrial Area.
12 Body & Paint Repairs only at Industrial Area Insurance/Chargeable Repairs of all body collision damages ,painting & polishing for paint finish restoration.
13 Fixed Menu Pricing ,Prepaid Service Contract  & Comprehensive Maintenance Service Contracts (CMC) for Individual & Fleet Customers Chargeable Flexible Service packages available from   0-20K , 0-40K ,0-60K ,0-80K ,0-100K 
14 Special Service Offers Chargeable Seasonal special discount offers for parts & labor during the year.
15 Traffic Technical inspection Chargeable Traffic techncial inspection available at Main Service Centre.Service, charges applicable QR 250
16  Recovery Service Free & Chargeable Free recovery service for breakdown vehicles under warranty and will be chargeable for cars out of warranty.
17 24/7 Road side assistance( RSA) Free  Arrangements made with AAA for Road side Assistance for eligible vehicles.

 

Service Packages


National Car Company offers attractive pre-paid service packages* for almost every model at competitive rates. A pre-paid service package agreement can be taken either at the time of a new vehicle purchase or alternately by contacting our service reception prior to covering 10,000 kms. The service package typically covers materials, lubricants and labour as specified under the manufacturer regular maintenance guidelines and is valid for a period in years & kilometers (whichever comes first).


Advantages of having a service package:

 


                                                            MAZDA PRE-PAID SERVICE CONTRACT RATES*                                          (Qatari Riyals)
Sl.No Kilometers 0-20K 0-40K 0-60K 0-80K 0-100K
Number of Years 1 2 3 4 5
Number of Services 4 8 12 16 20
1 Mazda 2 1538 3765 5734 7671 10254
2 Mazda 3 1578 3920 5972 8007 10755
3 Mazda 6 ( 2 Lit/2.5 Lit) 1673 4092 6263 8359 11246
4 CX5 1754 4373 6644 8924 11985
5 CX9 1921 4680 7154 9569 12635
6 All New CX9 1966 4956 7438 10067 13284


Replacement of Oils and Lubricants, Air Filters , A/C Filters , Spark Plugs, Brake Pads, Drive Belts, Bulbs and Wiper Rubbers are included.

*Terms & Conditions Apply
Tyres and Battery are excluded in the contract.
Any repairs due to misuse or due to accident are not covered under this contract.
Above rates are subject to change without notice

Service Booking

Please send us your contact details . We will get back to you

I agree to the Privacy Policy of the website

National Car Company or associated companies will use any personal information collected for customer administration and marketing related purposes including customer support and to inform you about new products and services.