MAZDA SERVICE INFORMATION
|No||Service Program||Payment Type||Remarks|
For Service appointment booking please call
|2||Service Reminder Call||Free||Service due reminder call is being made for all customers for appointment booking|
|3||Vehicle Pick up and Drop Serrvice||Chargeable||
Customer can drop & pick up vehicle from our Doha Quick Service Center . We will take the vehicle to our Main Service Center at Industrial area for repairs and return the vehicle to Doha Quick Service Center for delivery at nominal charges.
|4||Customer Care Center||Free||
Help desk related to Service.
|5||Shuttle Service Transportation – Local||Free||Shuttle bus from Industrial Area Main Service Center to the nearest Taxi stand .|
|6||Shuttle Service Transportation - City||Free (In progress)||Shuttle bus from Industrial Area Main Service Center to Ramada Signal ,Doha & vice versa. ( Scheduled timings for service)|
|7||Service availablity from 07:30 am to 7.30 pm without break. ( Doha Quick Service Centre)||Free||Extended continous working hours (7:30 am to 7:30 pm ) on Saturday. Sunday & Thursday at Doha Quick Service Center. On Monday , Tuesday , Wednesday, we operate from 7:30 am -12:00pm & 3:30pm - 7:30 pm. Friday is a holiday|
Service availablity from 7:30 am to 5:30 PM.
(Industrial Area Main Service Center)
|Free||We operate from 7:30 am to 12:00 pm and 2:00 pm to 5:30 pm on all working days. Friday is a holiday|
|9||Periodical Services at every 5000 km.||Chargeable||Applicable discount on spare parts -15%, except for consumables.|
|10||General repairs||Chargeable||Applicable discount on spare parts -15% except for consumables.|
|11||Quick Lube Service||Chargeable||Service available at Quick Service Center, Doha & Main Service Centre, Industrial Area.|
|12||Body & Paint Repairs only at Industrial Area||Insurance/Chargeable||Repairs of all body collision damages ,painting & polishing for paint finish restoration.|
|13||Fixed Menu Pricing ,Prepaid Service Contract & Comprehensive Maintenance Service Contracts (CMC) for Individual & Fleet Customers||Chargeable||Flexible Service packages available from 0-20K , 0-40K ,0-60K ,0-80K ,0-100K|
|14||Special Service Offers||Chargeable||Seasonal special discount offers for parts & labor during the year.|
|15||Traffic Technical inspection||Chargeable||Traffic techncial inspection available at Main Service Centre.Service, charges applicable QR 250|
|16||Recovery Service||Free & Chargeable||Free recovery service for breakdown vehicles under warranty and will be chargeable for cars out of warranty.|
|17||24/7 Road side assistance( RSA)||Free||Arrangements made with AAA for Road side Assistance for eligible vehicles.|
National Car Company offers attractive pre-paid service packages* for almost every model at competitive rates. A pre-paid service package agreement can be taken either at the time of a new vehicle purchase or alternately by contacting our service reception prior to covering 10,000 kms. The service package typically covers materials, lubricants and labour as specified under the manufacturer regular maintenance guidelines and is valid for a period in years & kilometers (whichever comes first).
Advantages of having a service package:
- Preferential service rates over the period
- Fixed Price not influenced by an increase in cost of material, lubricants and labour over the period
- Complies with the manufacture recommendations
- Hassle free settlement
|MAZDA PRE-PAID SERVICE CONTRACT RATES* (Qatari Riyals)|
|Number of Years||1||2||3||4||5|
|Number of Services||4||8||12||16||20|
|3||Mazda 6 ( 2 Lit/2.5 Lit)||1673||4092||6263||8359||11246|
|6||All New CX9||1966||4956||7438||10067||13284|
Replacement of Oils and Lubricants, Air Filters , A/C Filters , Spark Plugs, Brake Pads, Drive Belts, Bulbs and Wiper Rubbers are included.
*Terms & Conditions Apply
Tyres and Battery are excluded in the contract.
Any repairs due to misuse or due to accident are not covered under this contract.
Above rates are subject to change without notice